FrostPetalBest
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Frequently Asked Questions
Got questions? We’ve got answers! Learn more about FrostPetalBest.
Your Questions, Answered
What materials are used in your arrangements?
We use a mix of fresh seasonal flowers and eco-friendly materials. Our designs incorporate sustainable and locally sourced elements whenever possible.
Do you deliver outside the city?
Yes, we offer delivery to neighboring areas and even nationwide shipping. Delivery fees and timeframes depend on the location.
Can I customize a bouquet?
Absolutely! We offer customization options to suit your preferences. Reach out to our team to discuss your unique bouquet design.
What is your return policy?
We accept returns within 7 days of delivery for unused items in their original packaging. Please note that custom arrangements are non-refundable.
How should I care for my bouquet?
Keep your bouquet in a cool, shaded area away from direct sunlight. Change the water daily and trim the stems diagonally to ensure freshness.